How to raise a complaint
Email hello@thechildcareaccountants.co.uk with your name, business name, what has happened and what outcome you are looking for.
What happens next
We will review the issue, ask for any information we need and respond as clearly as possible. If we need more time to investigate, we will keep you updated.
AAT matters
Where a complaint relates to services regulated by AAT, you may also be able to contact AAT after our complaints process has been completed.
Keeping things fair
We will treat complaints seriously, professionally and without unnecessary jargon. Our aim is to resolve concerns calmly and constructively.